FAQ

The Beans

Our roaster is a professional coffee judge and travels the world going to coffee auctions, farms and cooperatives.

Our awesome roaster hand-picks all of the coffee we send out. He is constantly on the search for new farms, new flavours and better sources for us to partner with. His discoveries are imported back to Hong Kong and then roasted in-house.

We aim to deliver to you the best range of coffees available. Depending on what we find, you can receive anything from a single origin, organic, micro-farmed coffee from Kenya to coffee blended from multiple Brazilian communes to a blend our roaster was experimenting with and found interesting. Regardless of what we send we always strive to keep the quality high.

Yes. Because we are an online, subscription based service we have low overhead and no retail space rent. We also know exactly how much coffee we will use each month so there’s no spoilage/waste. As a result we pass these savings on to you. Some of our coffees retail for 180HKD per bag+

Yes! Roaster’s Choice leans dark but is very versatile and will work for every brewing method out there. If you prefer a more smoky, chocolatey cup or pull espressos in your home setup then Dark Roast is your best bet. If you’re a purist and want to experience every aroma and nuance in your beans then Light is the way to go.

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Subscriptions

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Deliveries

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Accessories

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32 comments

  1. Hi there, We’re a marketing agency that organize markets regularly, may I know if you would join market? We would like to invite you to a coffee & tea market. Kindly contact me by my email. Thanks!

  2. I wish to have more details on the bean subscribed, where can I find them please?

    1. Sean Okihiro

      Hi Sandy,

      What details are you looking for? Do you have questions on how our subscription works or do you want to know more about the coffee we are sending out? You can email me directly at sean@beancurious.com if you would like a faster response. Thanks!

  3. Hi Team,

    I am interested in Akirakoki Professional Electrical Burr Grinder.

    Do you post to the UK (London) at all?

    Kind regards,
    Michal

    1. Sean Okihiro

      Hi Michal, Yes we can ship to the UK! Just emailed you about the details. We’re thinking of including this in our checkout process as we’ve surprisingly had quite a few interested people from the UK and the USA since we posted the M520-A and Super M520-A last week.

  4. Is the Akira eletric burr grinder the Super M520A model or the regular M520A model?

    Thanks.

    1. Sean Okihiro

      Hi Leslie,

      The silver model is the Akira Super M520A, and the black one is the normal Akira M520A with the plastic bin. I didn’t realise they were different models until you asked! I’ll split them up. Let me know if you have other questions,

  5. Do you grind the coffee beans as I don’t have a coffee grinder at work

    1. Sean Okihiro

      Morning Fiona!

      Sorry but we don’t ship pre-ground coffee beans at this time as the quality of the coffee goes down very quickly after grinding. We do sell small, single serving grinders if you prefer!

  6. Hi, I just want to know where would your coffee be delivered to if I choose HK post as my delivery method? What’s the difference between HK post and home delivery?

  7. Do you carry decaf beans?

    1. Sean Okihiro

      We do not carry decaf at the moment. Not sure where you can get fresh-roast decaf in Hong Kong, sorry we can’t help!

      1. That’s too bad. I like to have a coffee after dinner, but regular coffee is keeping me awake.

        Thanks for replying.

  8. vincent_wg_liu

    How can I check whether the order has been dispatched? I haven’t received the email confirmation but the order was placed quite some time ago. Thanks,

    1. Sean Okihiro

      Hi Vincent,

      We just wrote you about this order, cheers.

  9. Hi, what’s the different btw 400 grams every 4 weeks and 200grams every 2 weeks?
    will there be 2 different kinds of beans on the every 2 week rotation?

    1. Sean Okihiro

      Hi Jasper! Honestly there’s no difference, the 400g every 4 weeks is the exact same coffee as 200g every 2 weeks. 200g every 2 weeks just means your coffee supply is fresher, but some people prefer to get everything in one go which is why we offer 400g/4 weeks.

  10. g_candelario

    Hello, i hv got a few questions about my subscription.
    When will you send the beans after roasting? How long it normally takes (Mailing address = HK)?
    Will you send me 2 bags of 200g beans once a month for “200g for every 2 weeks”?

    1. Sean Okihiro

      Hello! We send the beans on the day of, or the day after the roast depending on when we finish. If you want your coffee sent via HK Post then it usually takes 1~2 business days to reach you depending on where you are. So when we ship out the coffee on Wed, you should receive it by Thurs or Friday.

      Since months vary in length we send out coffee on a every-other-week schedule, but generally yes, you will receive 2 bags of 200g beans every “month” (i.e. a total of 400g for every 4 week period).

  11. Hi, I placed my order at 5Sep should ship by SF Express but I still can’t get my bean today. Can you please check for me.

    1. Hi! Just checked and we sent the coffee via HK Post by accident instead of SF Express. Our mistake, going to roast and ship you a replacement today! Thanks for your patience.

  12. I am not sure what coffee bean of current cycle when placing order, or i am not familiar with your website , with a bit confusion.
    Appreciate your generous offer for free sample ,thank you.

  13. Do you sell coffee specifically for filter? We have a mocchamaster and only like to use filter beans vs. espresso beans. Thank you.

    1. Hi Navishka! We sell whole bean coffee, roasted to the level you want. We also use a mocchamaster and find that our normal roast beans (i.e. the roulette subscription) works great with filter coffee. If you have any other questions feel free to write me at hey@beancurious.com. Thanks!

  14. Hi, for coffee subscription to SG, how much will it cost for delivery and how long will it roughly take?

    1. Hi Bec! To ship to Singapore usually takes 7 days. We charge $40HKD for shipping (roughly $5 USD or $7.2 SGD).

  15. Hi
    can you list out the previous coffee beans that has been sent out for the last six months?

    1. Hi Anthony! Sorry didn’t get back to you sooner. Sure thing the last six months were:

      1. Nicaragua, JavaNica “Cup of Excellence”
      2. West Java, Sunda Arumanis
      3. Ethiopia, Yirgacheffe
      4. Brazil, Sul Di Minas
      5. Colombia, Esmerelda
      6. Kenya AA

      Hope that helps! If you have other questions let us know.

  16. hi, do you guys have other flavor coffee other than espresso? thanks!d

    1. Hi Daisy!

      Yes we also do a light roast, and a roulette which is whatever roast level our roaster thinks is best for the bean of the month. You can select what you want at checkout. Does that answer your question? Let us know!

  17. I have been trying to make an order for several days but have gotten an error message every time. My emails asking for help have been ignored. I would appreciate some help. I’m trying to make a purchase as a gift and am running out of time so if I can’t get this working I’ll need to look somewhere else.

    1. Hi Aoife,

      Sorry for the inconvenience, we just responded to your email. We’re working on a solution to the payment gateway, should be fixed by now. I’ll include you on the roast list and will be happy to send out your gift now so your girlfriend can receive it before Christmas. Please email us the name and address at hey@beancurious.com and we’ll ship it with the next roast while we fix the system. Thanks,

      Sean

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