All over the world! We proudly partner with farmers both small and large to bring interesting (and delicious) coffees to you that you can’t get anywhere else in Hong Kong.
Our roaster has been a professional coffee judge for longer than he would like to admit, traveling the world going to coffee auctions and trekking down dirt roads to evaluate and advise tiny coffee farms and cooperatives.
We are constantly on the search for new farms, new flavours and more environmentally friendly sources to partner with which means our inventory changes annually.
And of course, all our coffee is roasted in-house right here in Hong Kong.
Like you, we are very concerned about the environment and our impact upon it. To the best of our ability and knowledge our coffee qualifies as organic and some are bio-dynamically or use regenerative farming practices.
Although we have visited most of the farms and confirmed these practices first hand, most of these farms are tiny and cash-poor. As a result they cannot afford the licensing and inspection requirements to be “certified organic” so we have not included these labels on our site.
All of our coffee, with the exception of the blends, qualify as specialty coffee, which is defined as a score of over 80 by the SCA (Specialty Coffee Association). Unlike wine scores, where it seems like very other bottle is getting 90+ points, getting your beans over the 80 point line is incredibly difficult.
Yes! Even if you are reduced to filtering with a (clean) sock our coffee will come out excellent. Our Roaster’s Choice level leans on the dark side but is very versatile with all preparation methods.
Unfortunately no. We would love to make your experience as convenient as possible, and while grinding your own beans is firmly in the mildly to very annoying category, we simply can’t do this for you.
The reason being, the second you grind your beans, you expose every nook and cranny to delicious coffee’s nemesis: oxygen. Too much oxygen and your coffee can go stale before you receive it in the post.
As delicious tasting coffee is our most important product we can’t take the risk of sending you a convenient but bland ground beans.
Unfortunately no. We have been looking into this but the process of decaffeinating beans is horrifying and decidedly environmentally unfriendly. Maybe one day.
This depends on how frequently you request deliveries. To ensure we don’t repeat a coffee for a full 12 months, we switch the featured coffee once every 4 weeks.
If your subscription is for once every 4 weeks or more, then you will never get a repeat coffee.
If your subscription is once every 2 weeks then you should expect to receive the same coffee twice before you switch to a new one.
Yes why not? Place a subscription for 500g (or whatever you like) and leave a note in the checkout for how you want to split that up. Then you can enjoy a discounted rate and your light roast loving S.O. can sip their 100g, while you plough through 400g of espresso.
Well it depends on how large your cup is and how strong you like your brew. But generally, if you imagine a small cup of coffee from your local cafe, that will take about 18g of coffee. So you can expect to get 5 cups of coffee out of 100g bag.
Personally, (Sean speaking here) I drink out of a comically large venti-size tumbler and I like my coffee on the strong side so 100g only lasts me three days.
Yep. Just send us an email at email@example.com asking to “skip a shipment” or “don’t send me coffee until XX date” and we’ll pause and auto-start your subscription again whenever you like.
Don’t know when you’ll be back? Also not a problem, we can pause your subscription indefinitely and when you’re back home just send us a message and we’ll fire it up again.
Yes, if you don’t mind industrial warehouses, very slow elevators and really kinda messy workplaces we’re in a warehouse in Wong Chuk Hang.
This happens very rarely but if your order doesn’t show up just send us a message at firstname.lastname@example.org and we will send you a replacement as soon as possible.
Sometimes if you order at exactly the wrong time, it will take you a week to get your coffee. We currently roast coffee twice per week: Mondays and Wednesdays. Our free shipping tier goes through HK Post which can take up to 3 days to reach you depending on where you are. So if you order on Wednesday at noon, (just missing our roasting window) you may not receive your coffee for a week or more.
Yes! We can send our products anywhere in the world but you should stick with our accessories and other non-coffee products. Coffee is highly perishable and international shipping will take a couple weeks which is not a good combination.
Yes, all of our accessories come with a 30 day no-questions-asked warranty. If you find any factory defects or just don’t like whatever we sent you, let us know and ship it back to us for a full refund.
No problem. Email us at email@example.com or WhatsApp us whatever it is that broke and if we can, we’ll send you a replacement part.